Betting should be entertaining, not harmful. Learn how Fairplay24's built-in tools and resources keep you in control of your play — every session, every day.
Fairplay24 operates under a Curacao gaming licence and upholds the responsible gambling standards required by that regulatory framework. We believe every player deserves a safe, transparent, and enjoyable betting environment — which is why we have embedded player-protection tools directly into our platform, not as an afterthought, but as a core feature.
Our policy is simple: gambling is a form of entertainment and must remain so. We actively encourage players to set personal limits, take regular breaks, and seek help immediately if they suspect their betting habits are becoming problematic. Our 24/7 support team is trained to assist with account restrictions and self-exclusion requests — no questions asked, no waiting period.
We do not market to vulnerable individuals, we do not extend credit for gambling, and we fully cooperate with any self-exclusion scheme that a player or guardian requests. Fairplay24 also monitors account activity for patterns that may indicate problem gambling and may proactively reach out if we detect a cause for concern.
Every Fairplay24 account includes built-in responsible gambling tools, accessible at any time from your account settings or by contacting support.
Set a daily, weekly, or monthly deposit cap on your account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; increasing one requires a 24-hour cooling period.
Request a temporary or permanent self-exclusion at any time by contacting our support team. During exclusion, your account is locked, all marketing communications are suspended, and login attempts are blocked. Permanent exclusions are irrevocable.
Take a short break from betting — 24 hours, 7 days, or 30 days — without permanently closing your account. Your funds remain safe and accessible once the cooling-off period expires. You can request a cooling-off via WhatsApp or live chat.
Enable session-time alerts to receive a notification after a set duration of continuous play. These reminders encourage regular breaks, help you track how long you have been active, and prevent unplanned extended sessions.
Review a full breakdown of your bets, deposits, withdrawals, and session durations at any time from your account dashboard. Transparency over your own data is one of the most effective tools for maintaining healthy betting habits.
Fairplay24 strictly prohibits anyone under 18 from registering or betting. Identity verification is required during account creation and withdrawals. If you share a device with minors, please use parental control software to restrict access to betting sites.
Problem gambling can develop gradually. The warning signs below may indicate that betting has moved beyond entertainment — for yourself or someone you care about.
If any of the above applies to you, please reach out to our support team or one of the independent resources listed below. Seeking help early leads to better outcomes.
If you or someone you know needs help, the following organisations provide free, confidential support for problem gambling.
Our responsible gaming specialists are available 24/7 via WhatsApp or live chat. Contact us to set account restrictions, request exclusion, or simply talk through your concerns — all communications are confidential.
iCare is one of India's leading addiction support services. They provide counselling, rehabilitation guidance, and helpline services for individuals affected by gambling and other behavioural addictions.
A fellowship of men and women who share their experience and support each other in recovering from problem gambling. Meetings are free, voluntary, and available in multiple Indian cities and online.
The National Institute of Mental Health and Neuro Sciences (NIMHANS) in Bengaluru offers mental health support including addiction counselling. Their helpline (080-46110007) is available on business days.
Follow these principles to keep betting enjoyable and firmly in the entertainment category.
Decide on a fixed amount you are comfortable losing before each session. Treat it as the cost of entertainment — not an investment. Never bet money allocated for rent, bills, or family needs.
Step away from the screen at least once every hour. Fatigue and frustration lead to poor decision-making. Use session reminder alerts to keep your playing time structured and intentional.
A losing streak does not guarantee a winning one. Increasing stakes to recover losses is one of the most dangerous patterns in gambling. Accept losses as part of the game and stick to your preset budget.
Sharing your betting activity openly with trusted family members creates natural accountability. If you feel the need to hide your play, it is a clear signal to step back and reassess your habits.
